Category: Psychology

After my wife’s first month as an art director of a magazine, she signed off on her first cover. It was a major professional milestone, and a proud achievement – a gorgeous piece of work, as I can attest. She sent the image to the production team, who signed off on it as well, and passed it along to the printing plant. Only after the 100,000 copies of the magazine had left the printing press was the error recognized: my wife and the production had all forgotten to include a bar-scan code on the cover. Without it, vendors couldn’t sell the magazine. The distributors refused to send it out. Virtually the entire print run had to be pulped.

What my wife and her team had suffered from was a failure of prospective memory – the inability to keep in mind every aspect of a goal that one sets for oneself. If you’ve ever walked out the door in the morning and realized you’ve left your work papers on the kitchen counter, you’ve suffered a failure of prospective memory. This type of mistake is all the more vexing for being so common and seemingly avoidable. I’ve never felt so flat-out dumb as I did the day I locked my car keys inside the car. I’ll never forget that horrible feeling of shame, seeping over me like hot acid, as I realized that with a shove of the car door I’d done something that could not easily be undone.

And it’s a good thing I’ll never forget. Mistakes are things that we learn from. I’ve never locked my keys in the car since. And my wife has never sent off a cover that’s missing a crucial element. From that day on, the company instituted a procedure that demanded that staff run through a written check list at every critical phase of production.

Right now I’m working on an article about mistakes, and why we make them, and I’d love to include lots of vivid mistakes from all walks of life. Do you have a favorite mistake? That is, not to say one that you’d care to repeat anytime soon, but that has been burned so deeply in your memory that you’ll never repeat it? I’m not just looking for failures of prospective memory, but any screwup that’s left you feeling hot-faced with shame: a bad judgment call, a missed opportunity, an attempt to show off that ended badly. If so, please drop me a line, either here or on my Facebook page, or post it in a comment. You can be anonymous if you like!

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In the ‘90s, psychologist Paul Ekman leapt to fame with his theory of “microexpressions”—the idea that when we lie brief, subconscious flashes of emotion register on our face to reveal our true feelings. People trained to pick up on these cues, Ekman said, can root out the truth with astonishing accuracy. His idea inspired a $1 billion TSA program and the TV show Lie to Me.

There’s just one problem. There’s no evidence that Ekman’s theory has any basis. “It’s hokum,” says Yale psychologist Charles Morgan III. While something like the microexpressions that Ekman described do exist, truth-tellers exhibit them as well as liars. “There is no clue, no behavior, that always means that someone is lying, and never means something else,” says Bella DePaulo, a psychologist at the University of California, Santa Barbara who studies lying. “All of these behaviors are just hints.”

So can science help us unmask deception? Yes. But the key is not just to observe a suspected liar but to ask them the right kind of questions. Making up a story and keeping the details straight require more mental horsepower than just telling the truth. Researchers have found that if interrogators can place an extra “cognitive load” on a liar’s intellect they’ll likely push it to breaking point and cause the story to fall apart.

Dutch psychologist Aldert Vrij has tested several ways to accomplish this. In one experiment, he asked pairs of subjects to either go eat lunch together in a restaurant or to simply lie and say that they had. Vrij found that when it came to the kinds of questions that they probably expected to face—“what did you do in the restaurant?”—the liars were able to come up with such convincing stories that it was impossible to tell the two groups apart. But when he forced them to respond on the fly to unexpected questions, such as queries about spatial layout (“In relation to where you sat, where were the closest diners?’’), the liars gave up the game 80 percent of the time.

So if you want to get the truth, sit your suspected liar down for a chat and lay some cognitive load on them. Here are four proven techniques based on experiments that Vrij and others have conducted: Continue reading The Truth About Lies

Gerry Duffy, a rangy, chiseled 43-year-old from Ireland, ranks as one of the most remarkable endurance athletes in the world. Last year, he took first place in an insanely grueling event called the UK Deca Ironman Challenge that required its participants to complete, every day for ten days, a full triathlon: a 2.4 mile swim followed by a 112-mile bike ride and a 26.2-mile run. He has also completed a number of other punishing long-distance events, including one perversely torturous undertaking of his own devising in which he raced a marathon in each of Ireland’s 32 counties over the course of 32 consecutive days. Perhaps the most remarkable thing about Duffy, though, is that he used to be just like the rest of us.

At the age of 26 he was a chubby, chain-smoking traveling insurance salesman, 60 pounds overweight, unambitious and comfortable with life. Then one day he saw a photograph of himself taken as he met his hero, golf champion Seve Ballasteros. The sight of the chubby man next to the legendary duffer shocked him. “I said, ‘Mother of…!’” he recalls. “I just felt that I was better than that. I said to myself, ‘I have to do something about this.’” And so he did. Starting with small, easy steps, he began a long journey that ultimately shaved off 30 percent of his body weight and transformed every aspect of his life. From an ordinary schlub, he turned himself by force of will into a man of unparalleled resilience.

Duffy’s story offers a perfect example of a profound but often overlooked truth about human toughness: even the most physically punishing feats of endurance are less about the body than they are about the mind. Sure, Duffy is an incomprehensively fit individual. But it’s how he’s trained his mind that’s allowed him to keep going while his competitors are dropping like flies.

It’s a lesson we all can learn. Though we may not need to run multiple triathlons, we all could benefit by being more determined, more resilient, more resolute in achieving the things that really matter to us. Duffy’s journey serves as an example we all can follow, if to a lesser degree. On his own initiative, he launched himself on a course of self-improvement that bolstered the inner quality that positive psychologist Salvatore Maddi calls “hardiness.” Continue reading Forging a Soul of Iron

We seem to be having a hard time keeping it together lately. Americans are more overweight, more addicted, and more indebted than ever. Congress, meanwhile, is becoming ever more dysfunctional, seemingly unable to come to grips with spiraling deficits.

These two levels of dysfunction – personal and collective – surely must be a coincidence, right? After all, the give-and-take of representative democracy is a completely different process from the infinitely complex tangle of neurons and synapses that underlie individual decision making. But if one addiction researcher’s groundbreaking ideas are correct, then governments’ plans tend to fall apart for the very same reason that our individual attempts at self-control do.

Basically, Congress operates a lot like an addict’s brain. Continue reading How Congress is Like a Crack Addict’s Brain

 

 

In 2008, Haile Gebrselassie made the run of his life. The weather for the Berlin marathon was perfect, a clear cool morning in late September. At the starting gun the 35-year-old Ethiopian set off at the front of the pack. By the halfway mark, he was running at a record-beating pace. But with Kenyan James Kwambai matching him stride for stride, the path to victory was still uncertain. An hour and a half into the race, however, Kwambai fell back, and from then on Gebrlassie might as well have been running solo. He passed under the Brandenburg Gate and crossed the finish line, breaking the world record by nearly half a minute.

The performance was a remarkable achievement by a human body continuously pushed to its limit. Or rather, that’s what it looked like to the untrained eye. But when South African research physiologist Timothy Noakes reviewed Gebrlassie’s performance he noticed something extraordinary: even though the runner had seemed to be going flat-out throughout the race, when he reached the last mile Gebrlassie began to run even faster. Somehow, he had harnessed a previously untapped reserve of energy to accelerate himself toward the finish line. Continue reading The Thing Inside You That’s Holding You Back

Recently that the German government moved to phase out nuclear energy in the country. The industry, it reckoned, poses an unacceptable risk to the health of the population, despite the fact that its atomic energy program is well regulated and has never resulted in an injury or death.

Coincidentally, around the same time an outbreak of E. coli spread by organic bean sprouts killed dozens of people in the country. Yet in the aftermath no one suggested that organic vegetables should be banned.

Clearly, what the general public perceives as dangerous is very different from mortality statistics alone would tell us. Are we simply irrational, or is there an underlying logic behind our intuitive perception of risk?

For answers, I turned to David Ropeik, a well-known risk management consultant, fellow Psychology Today blogger, and author of How Risky Is It, Really?: Why Our Fears Don’t Always Match the Facts.

JW: Can you explain this disparity to me, between the reaction to atomic power and to the E. coli outbreak?

DR: Risk is subjective, a mix of the few facts we have at any given time, and how those facts feel. We have developed a set of instincts that help us gauge potentially risky situations, quickly, before all the facts are in. Which is pretty important for survival, though it may not make for the most fact-based, rational choices. In essence, risks have personality traits, psychological characteristics that make some feel scarier than others, the statistics and facts notwithstanding.

JW: So what’s the personality of nuclear power? Continue reading It’s Not the Scary Things that Kill You

As I post this, the world is supposed to be ending, according to a fervent group of Christian cultists. Despite the insignificant size of their membership, the group has attracted an enormous amount of press attention and internet buzz – mostly, I think, because of the remarkable self-confidence with which they peddle their lunatic project. How, we wonder, could someone believe something so baseless – and embrace it so fervently?

We should not be so smug. Erroneous theories aren’t just the province of the lunatic fringe. They’re part of everyone’s basic cognitive legacy. We are hardwired for a phenomenon I call “theory lock,” a predilection rooted in the fact that there’s one concept that the human brain finds almost impossible to grasp: “I don’t know.”

Our minds recoil from uncertainty. We are wired to find order in randomness and chaos. We look at clouds and see sheep. We look at stock price charts and detect patterns. We read our horoscope and think “yes, that totally applies to me!”

In evolutionary terms, this can be a useful feature. After all, when it comes to making decisions, we’re helpless without a theory, a way to make sense of the situation that we’re in. Powerlessness is a deeply upsetting and stressful condition. So when a theory, even a weak one, presents itself amid an explanatory vacuum, we instinctively seize hold and hang on for dear life.

Once we have a theory in our grasp, we begin to see everything through its lens. Information that otherwise seem ambiguous, or even contradictory to that theory, is understood within its framework. And so just by holding a belief we tend to gradually strengthen our conviction that it is true, a tendency that psychologists dub “confirmation bias.”

It’s hard to overstate the power of this effect. Continue reading Apocalypse Today: The Allure of Bad Theory

If you happen to be of the left-leaning persuasion, I imagine that you will find the results of this recent study quite satisfying. Researchers in the UK asked test subjects about their political leanings, and then scanned their brains. Guess what? They found that liberals tended to have more volume in an area of the brain called the anterior cingulated cortex (ACC), a region associated with, among other things, decision making. Conservatives, on the other hand, showed more heft in the amygdala, the region associated with emotional memory and in particular with the processing of fear. Writes Time magazine:

These structural differences, the authors suggest, support previous reports of differences in personality: liberals tend to be better at managing conflicting information, while conservatives are thought to be better at recognizing threats, researchers said. “Previously, some psychological traits were known to be predictive of an individual’s political orientation,” said [lead researcher Ryota] Kanai in a press release. “Our study now links such personality traits with specific brain structure.”

If you wear Tevas and clothes made out of organically grown hemp, this will seem intuitively obvious. After all, liberals arrive at their views through logical reasoning, while conservatives operate on a purely emotion-driven level, like reptiles. Right?

 Not so fast. Continue reading Right Wingers and the Reptile Brain

A few days ago I was contacted by Mike Sielski, a Wall Street Journal reporter working on an article about New York Rangers hockey player Chris Drury. Drury hasn’t been having a very good season, but in the past he was legendary for his ability to pull of amazing feats of athleticism just when his team needed it — when the pressure was highest. Writes Sielski, in his piece which just went up today:

In Game 5 of the ’07 Eastern Conference semifinals, as a member of the Buffalo Sabres, Drury scored a tying goal with less than eight seconds left in regulation against the Rangers, lifting a rebound over goaltender Henrik Lundqvist. Buffalo won the game in overtime and the series in six games, and Lundqvist still remembers shattering his stick to pieces by slamming it against a wall after Drury’s goal.

Sielski had called me to ask how it might be possible, in psychological terms, to account for such phenomenal feats of skill. I pointed out to him that my book Extreme Fear is pretty much geared to answering that question — the book is framed around the mystery of how aerobatic pilot Neil Williams managed to figure out how to save his life when his plane’s wing started to fall off at low altitude. The conclusion I reached in writing the book, I told Sielski, is that a person who is highly skilled in a particular domain can tap the automatic part of their brain to an astonishing degree even when under the sort of life-or-death pressure that shuts down the conscious mind. As Sielski quotes me in the article:

In stressful situations, certain individuals with expertise in a given field—an elite ice hockey player, for example—”can make connections automatically and quickly and effortlessly in a way that might seem impossible,” Jeff Wise, author of the book “Extreme Fear: The Science of Your Mind in Danger,” said in a phone interview. “They’re seeing the opportunity, the chance. They’re able to play the odds in a way a less sophisticated person wouldn’t. There is a kind of athletic intelligence that can emerge most powerfully in a clutch moment.”

As a reporter myself, I fully understand the understand the necessity of keeping quotes short and to the point, so I never expected Sielski to include the caveats that I expressed over the phone Continue reading The Mystery of Clutch Performance